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MISSION STATEMENT

To provide the public with a quality alternative to replacing their existing vehicles due to worn out engines or transmissions. We strive to provide value through a commitment to quality. We will combine technology with professionalism, integrity and an attitude of ultimate customer satisfaction, to establish ourselves as the most trusted name in our industry.

We will continually explore new growth areas to meet our customer needs and provide new opportunities for our personnel while moving forward with technological innovations helping more people and companies to maximize the useful life of their vehicles. Our commitment to excellence, training and controlled growth will assure our success and the loyalty of our customers. RITCHIE AUTOMOTIVE believes, giving customers quality is our best form of advertising.

RITCHIE AUTOMOTIVE is actively involved and supports many community organizations such as The Salvation Army, Make A Wish Foundation, Bello-Machre, public schools & athletic programs, local firefighters, police officers, politicians and churches. In addition, we are members of industry organizations such as Automotive Service Excellence, Automotive Service Association, Chesapeake Automotive Wholesalers Association, Center of Applied Technology, Dunn & Bradstreet and 1999 winner of the Better Business Bureau of Greater Maryland's Torch Awards for Marketplace Ethics.

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